Columbiana Ford Advantage Program

 

What is the United Warranty Program?

It is a limited Warranty for certain vehicles included by the Pillar Auto Group

What are the terms of the Warranties?

Lifetime Engine - Excludes Diesel 0-50,000 miles

3/3 powertrain 50,001 -150,000 miles

Standard protection 12 months 0-150,000 miles

Complimentary Rim & Tire 12 months 0-150,000 miles

What are the coverages provided with the Limited Warranties?

The Limited Warranty Provides coverages on the Lubricated Parts of the Engine

The 3/3 Powertrain Warranty Provides coverages on the Lubricated Parts of the Engine, Transmission, Drive Axles and Transfer Case

Standard Protection for 12 months is Paint protection for weather induced fading and loss of gloss, and food or drink on the inside

Complimentary Rim and Tire Coverage 12 months fixes the rim and tires against road hazards and scratches on the outside of your alloy wheels.

What units are covered?

Current Model and 15 year old up to 150,000 miles

What are the Deductibles?

Lifetime Engine Warranty $250 Waiver Deductible

3/3 Powertrain $100 deductible

What is a Waiver Deductible?

Returning to a Columbiana Ford location, the deductible will be $0

All other services departments, a $250 deductible will apply per visit

Does the customer get anything to show what coverages they have?

Yes, all benefits will have a contract showing the warranties

Can the limited warranties be cancelled or transferred?

No, the benefits are provided to the original owner only

What if a customer doesn’t want the warranty and asks for a price reduction to remove it? Can we do that?

No, removing the warranty from the vehicle would represent a violation of both the Magnuson Moss Warranty Act and the Unfair and Deceptive Trade Practices Act.

What FTC Used Car Disclosure form should the dealership use for this new Limited Warranty?

The Limited Warranty Contracts come with appropriate FTC Used Car Buyers Guide